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Community Events

24
May
Whisper Lake Community Dock
Date: 24 May 2022, 05:30 PM
Drinks on the Dock

31
May
Whisper Lake Community Dock
Date: 31 May 2022, 05:30 PM
Drinks on the Dock

07
Jun
Whisper Lake Community Dock
Date: 07 June 2022, 05:30 PM
Drinks on the Dock

14
Jun
Whisper Lake Community Dock
Date: 14 June 2022, 05:30 PM
Drinks on the Dock

21
Jun
Whisper Lake Community Dock
Date: 21 June 2022, 05:30 PM
Drinks on the Dock

28
Jun
Whisper Lake Community Dock
Date: 28 June 2022, 05:30 PM
Drinks on the Dock

05
Jul
Whisper Lake Community Dock
Date: 05 July 2022, 05:30 PM
Drinks on the Dock

12
Jul
Whisper Lake Community Dock
Date: 12 July 2022, 05:30 PM
Drinks on the Dock

19
Jul
Whisper Lake Community Dock
Date: 19 July 2022, 05:30 PM
Drinks on the Dock

In the fall of 2019, Whisper Lake signed a contract with Comporium to update the neighborhood's communications infrastructure to fiber optic High Speed internet. The work began in early 2020 with exterior installations completed in August of the same year. All who requested to have the fiber optics have had it installed. This has been a great asset to our community, and an attraction for potential buyers.

 

Updates

2020-08-19: Interior installation work is almost complete. The remaining houses to be connected are generally waiting on residents to return and be available. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 100.0%
  • Interior Installations Scheduled/Completed: 88.8%

2020-08-12: Interior installation work continues, again subject to home owners availability and scheduling. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 100.0%
  • Interior Installations Scheduled/Completed: 79.3%

2020-07-28: The exterior installations are now complete for those homes that requested to be hooked up. Interior installation work continues, again subject to home owners availability and scheduling. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 100.0%
  • Interior Installations Scheduled/Completed: 59.4%

2020-07-21: Of the homes that requested service, there are approximately 12 that remain for exterior installation, dotted around the neighborhood. The bulk of the remaining work revolves around interior installations which is subject to home owners availability and scheduling. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 89.6%
  • Interior Installations Scheduled/Completed: 50.0%

2020-07-10: Some supply chain issues with the fiber drops hindered the finalizing of drops to houses in the last couple weeks, but trenching continued regardless. Sourcing of the drops from other suppliers is now complete and work continues. The bulk of the remaining areas to complete are Whisper Winds Court, Wild Berry Court and Whisper Lake Drive. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 72.4%
  • Interior Installations Scheduled/Completed: 43.1%

2020-06-23: Much of Upper Whitewater Road and Sunrise Ridge Court have drops in place and are being scheduled for interior installs, subject to residents' availability. It still appears that Cucumber Court will be up next, then some one-offs on various streets, then Whisper Winds Court, and then Wild Berry Court. Needless to say, this is subject to change. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 47.4%
  • Interior Installations Scheduled/Completed: 37.0%

2020-06-11: Upper Whitewater Road and Sunrise Ridge Court are the current main areas of focus. It appears that Cucumber Court may follow this, then some one-offs on various streets, and then Whisper Winds Court. As always, this is subject to change. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 41.4%
  • Interior Installations Scheduled/Completed: 28.4%

2020-06-02: Comporium is currently working in the following areas: a portion of Upper Whitewater Road, Lupton Road and Sunrise Court. Though subject to change, the next areas of focus are expected to be the continuation of Upper Whitewater Road, Sunset Court and Sunrise Ridge Court. The percentages provided below are current as of the date of this update:

  • Exterior Installations Completed: 28.4%
  • Interior Installations Completed: 19.8%

Please note that these completion rates are subject to variations in servicing opt-ins and on-site resident availability for installations.

2020-05-29: Recent rain and the saturated ground have hampered exterior installation work but this is being rescheduled and will be back underway as conditions permit. Following some enquiries from homeowners regarding the Comporium fiber optic network installation, we have put together the below overview of the process.

  • Contact details submitted by residents who have signed up to have their home connected to the new network have been submitted to Comporium.
  • The majority of homeowners have been contacted by Comporium to discuss buried utilities and to request permission to access your yard to complete the exterior installation (or have agreed to wait until the homeowner is onsite).
  • If you have received a voicemail from a Comporium representative regarding the above and you have not yet spoken with them, it is important that you return the call as soon as possible.
  • Exterior installations are ongoing but numerous factors, including weather, COVID-19, complexity of other installations etc, mean that specific dates for exterior installations cannot be provided.
  • Following your exterior installation, a customer service representative from Comporium will contact you to schedule your interior installation and discuss the services you would like to sign up for.
  • Please wait for this call and know that Comporium crews are working to get installations completed as soon as possible for all residents.

2020-05-20: The first couple of interior installations, used as test cases, have been completed and the new network and connectivity speeds are now officially available in Whisper Lake. Exterior installations are ongoing and interior installations are being scheduled once the exterior is complete.

2020-05-06: Exterior installations, where the fiber is taken from the street to the side of the home, are expected to begin this week. Although plans and scheduling are always subject to change, it is anticipated that the stretch of Upper Whitewater from Lupton Road towards Wildberry Court will be tackled first. Residents can expect utility crews on their property performing "locates" of underground utilities, marking them with various color paints. Following the exterior installations, Comporium representatives will contact homeowners to discuss services and schedule interior installations.

2020-04-24: The storm that passed through the area on April 13th required outside plant crews to attend to urgent repair work. Fortunately much of this seems to be back in order and continuity testing in Whisper Lake is getting back on track. Thank you to all residents who have completed the Connection Sign Up form. If you have not completed the form, it is required that you do so - please contact Whisper Lake POA or POA Support as soon as possible. For those who have completed the form and received a confirmation page and email, your details have been passed on to Comporium who hope to start contacting some residents next week to schedule exterior drop installations. There is no need for residents to contact Comporium, they will be in touch as their installation schedule moves forward.

2020-04-06: All fiber splicing has been completed. 88 fiber U-Guards have been installed on the utility poles and 100 Guywire guards have been installed. Next, the Opti-Taps will be cleaned and hooked up to fiber tethers. We are working towards owners being contacted during April/May by Comporium to schedule exterior work to take the fiber from the street to the exterior of homes. Interior installations will follow exterior work.

2020-03-24: Pedestals and opti-taps are being installed at a good pace and are at 73% complete. Splicing is almost finished and stands at 96% complete. The entire project, as far as the mainline infrastructure is concerned, stands at 89% complete. Next week, the continuity and connectivity testing is expected to start.

2020-03-17: The project as a whole stands at 66% complete with just a fraction of the project area's main line fiber still to be installed. Sunset Court trenching is complete. The splicing part of the project is at 85% complete. Crews have started installing pedestals and opti-taps, and are 15% of the way through this portion of the project.

2020-03-10: As of today, the project stands at 64% complete with 99% of the project area's main line fiber installed either aerial or trenched. Sunset Court trenching is yet to be completed. The splicing part of the project is at 74% complete. In the coming few weeks, pedestals and opti-taps are expected to be installed at the bottom of the utility poles. This is not expected to hinder road traffic. Once this is complete, fiber testing for continuity and signal loss can begin.

2020-03-04: Despite some snow of late, the favorable weather conditions continue to allow the installation work to move forward at a strong pace. Some trenching work is still outstanding and splicing is about 50% complete. In about the next week or so, the installation of the peds at the base of the utility poles is expected to begin.

2020-02-18: Following an update from the project manager, the percentage of fiber installed stands at 94% of the total. Trenching on parts of Sunset Court and Grand View Court are still pending. All anchors and down guys have been installed. The entire project is being reported as 58% complete. Work continues with splicing, which is joining the sections of fiber together to create connectivity continuity from the hub to the outer most points in the neighborhood. Following that, the peds will be installed near the utility poles, which involves digging machines. Please continue to exercise caution around the neighborhood to ensure the safety of yourselves and work crews.

2020-01-31: As of today, approximately 9542 feet of fiber has been installed, which represents 36% of the total. Further anchor, down guy and strand work is still pending in certain areas, and much work lies ahead regarding the installation of fiber pedestals, fiber TAPs, and trenching along certain roads. The entire project is being reported at 31% complete. The next update may not be for a couple weeks, but as any information is available it will be posted here.

2020-01-28: Last week construction installed 3000 feet of strand, set 15 pole anchors and down guys, and lashed up 1700 feet of fiber. They also installed the splitter cabinet and vault located at Whisper Lake Drive and Wildberry Court. This week, crews will be lashing fiber on Whisper Winds Court, Pine Cone Court, Cucumber Court, Sunrise Court, and will then move on to Whisper Lake Drive and Upper Whitewater Road.

2020-01-20: Fiber optic cable is beginning to be strung between the phone poles.

2020-01-16: Comporium have stated they have been making very good progress, with 100 anchors and down guys installed, along with 5000 feet of strand (the supporting wire for the fiber). An additional 37 anchors and guys have been identified and work will continue on those. Crews will be moving into Lupton Road, Sunrise Court and Grand View Court. Scheduling of crews for the fiber installation procedures has begun.

2020-01-13: Comporium crews will be on site today, installing anchors and strand. The work zone will be Whisper Lake Drive at Wildberry Court. The work will extend out from there on Whisper Lake Drive, Wildberry Court, Sunrise Ridge Court, Cucumber Court, Whisper Winds Court and Pine Cone Court.

2019-12-30: Clearing of overhead lines is expected to begin. Clearing of anchor points around the neighborhood is expected to start Monday Jan 6th and be completed by Friday Jan 10th.

2019-12-16: Following a meeting with the Comporium team, work is scheduled to begin within the next couple weeks. Initial work will be to clear trees and shrubs from anchor points around telephone poles.

Scenes from the Neighborhood

Contact Details

Whisper Lake POA, Inc.
PO Box 127, Sapphire, NC 28774
info@whisperlakenc.com

To speak to someone by phone, please call POA Support, our property management company: (828) 743-9200

Want to send a message to the community?

If you have an event or information that would be useful to the members of the Whisper Lake community, our Communications Committee will format and send out the email on your behalf. Send your request to info@whisperlakenc.com. Please make sure all requests comply with our Email Guidelines.

Stay In the Know

Make sure you're signed up to receive community emails from Whisper Lake. We send out emails about events, emergency notices and other information useful for residents and property owners.

If you are a current Whisper Lake property owner and you are not receiving emails, or have never provided an email address to the Whisper Lake POA, please contact POA Support to have them update your owner record.

Thank you!